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Please note that it may take us a few days to reply to your inquiry.
Also, please note that we do not reply to all inquiries.
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  • Date※ Required

    Last Login Date

  • Place (Main Quest, Battle Arena, etc.)※ Required

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  • Attachment(s)

    File Format:JPEG、PNG

    ※ You can attach a screenshot of the bugs and issues.
    With the screenshot, we can track and resolve issues faster.

    ※ Please attach the screenshot of the receipt of your purchase issued from the store.
    We can look up your Purchase ID, purchased item, date of purchase, and price.

    -For Google Play, please provide screenshots of the payment history that
    includes the order number (a 17-digit number starting with "GPA.").
    -For App Store, please provide screenshots of the payment history within
    the App Store.
    -For Steam, please provide screenshots of the payment history within
    Steam. (With the transaction ID)

    ※ You can attach a screenshot for finding lost account.
    We can locate and recover your lost account from your account info,
    purchase history, etc.

    -For Google Play, please provide screenshots of the payment history that
    includes the order number (a 17-digit number starting with "GPA.").
    -For App Store, please provide screenshots of the payment history within
    the App Store.
    -For Steam, please provide screenshots of the payment history within
    Steam. (With the transaction ID)

    ※ You can attach information related to the account you want deleted with screenshots.
    We can locate and specify your lost account from your account info,
    purchase history, etc.

    -For Google Play, please provide screenshots of the payment history that
    includes the order number (a 17-digit number starting with "GPA.").
    -For App Store, please provide screenshots of the payment history within
    the App Store.
    -For Steam, please provide screenshots of the payment history within
    Steam. (With the transaction ID)

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